good health


good health




Having to trust your care in others is a difficult decision at any stage in life. Careflo which is a subsidiary of Complimenting Care Training Service (CCTS) ltd.    understands how important it is to get it right, to strike a balance. We care about the little things, everything is significant. Offering high quality general, respite, palliative and structured care in the home across South Gloucestershire and Bristol, we help in recovering from injury or operation providing short, mid and long term domiciliary care for a spectrum of conditions, disabilities, ailments and otherwise. we believe  care and good health flow together creating positive life experiences.

Strategy based longer term care and following a plan can keep a loved one at home. Empathetic care without the upheaval and unfamiliarity that can lead to unnecessary worry. See our story here, on our brand new website.


CCTS IS accredited by the following organisations


we offer

we offer



Careflo™ offers tailored personal care in the home. Providing support with all aspects of daily living through specialist professional teams. Helping in any capacity from supporting other professionals recommendations and treatments  ie District Nurses ,  GPs, OTS, Social workers, personal care, shopping and housekeeping  to just a friendly chat. Experienced staff provide visiting care for people affected by many conditions.

You or your loved ones should live comfortably and independently in the home. We will initially consult to ensure that clients get the exact level of help and care they require. We'll produce a printed care plan  in agreement with you, which is implemented with 6 monthly management reviews or until the covering period ends.


Careflo™ respite provides short term care. We support family carers wanting to have a few hours, days or weeks to travel, to meet with friends and so on. We recognise the importance of planning temporary care and will assist in a short term care service user guide.

We'll follow your regime or we can assess your loved one’s medical and lifestyle requirements so that care needs are met during your absence. We can also liase with GP/medical services during that time. If you are looking after a loved one and require care whilst away, we can almost certainly help.


 Convalescence following injury or operation can make a huge difference in recovery time. Careflo™ has a great team of carer's dedicated to getting you back to normal as soon as possible. That doesn't mean quickly, it means when the time is right for you.

We'll assess your progress daily, weekly or monthly depending on your condition and liaise with GP's, practitioners and post operative staff to ensure that every professional responsible for your care understands your present status and well being.


Careflo™ has a number of carers with palliative expertise. They work alongside national and local hospices, disease/condition support groups and district nurses to maintain access to services and to ensure patient comfort and dignity in the last stages of life.

Our carers are trained in awareness of  complex care needs, and take direction from appropriate qualified professionals such as Marie Curie and Macmillan nurses recognising need for pain management, and report appropriately, administration of medication with professional guidance . We'll work with you and your loved one to provide the utmost professional service and comfort in what is a difficult time. We support families during and after the loss of a loved one. We are welfare oriented and can help point you in the direction of  other services that can help in the recovery process.


Careflo™  supports long term illness, whole life illness, disability and other long term conditions. Whether you require an hour in the morning or two hours every other week, help with bathing or with the cleaning, we are here to take some of the chores away.

We can also help in the administering of medicines, liaising with GP services and wider health concerns be it traditional or alternative. Through our carefully compiled care service user guide, we aim to accommodate your care and mark your progress over time, helping to maintain good health through great care.

Dementia Care

In the majority of dementia cases, sensitivity and compassion take a lead role in the delivery of care. We recognise the importance of assigning trained specialist's to individuals. Often, the same face can be forgotten in a moment so it's important our carer's get to know service users .

Careflo™ ensures that your carer has a lead role to play. We assign a key carer and a reserve carer (a key carer may be away due to illness or holiday) so that they are as familiar to your needs as required. Comfort is consistency of service, good health and great care.   


our duty

our duty


In line with National Strategy, our objectives are to enable people to have as much choice and control as possible over their lives and the care support they receive - to enjoy good health, through great care. Complimenting Care Training Services (CCTS) limited  is regulated by the Care Quality Commission. We abide by their guidelines and codes of conduct. We put the client at the front of service and continually review standards of practice.


Providing support packages that embrace opportunities to:

  • Maximise quality of life
  • Enable positive contribution
  • Improve health and well being
  • Promote choice and control
  • Develop life skills
  • Facilitate personal dignity
  • Empower to maintain independence

Achieved through:

  • Developing services in consultation
  • Continual improvement of service
  • Ensuring full involvement of service users
  • Placing service delivery above everything
  • Delivering the Careflo™ message
  • Spreading our services
  • Gaining trust in communities

your plan

your plan




Our services are individually tailored around need and circumstance. The examples that follow indicate scenarios where different levels of care have been applied. Each scenario will have been established through our care service user guide an important record of your care requirements, plan and agreement between Us. Click icons below for examples.









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